The ITSKINS Warranty
All ITSKINS products are fully guaranteed against defects in materials or workmanship. This warranty is honoured for all ITSKINS products that have been purchased from an Authorised Retailer.
WHO IS COVERED? This limited warranty is non-transferable and covers only the original end purchaser. An original or copy of a sales receipt from the original ITSKINS authorized retailer is required for warranty service. This limited warranty does not cover products purchased from unauthorized retailers (including, without limitation, online 3rd party sellers who sell on auction sites). Online sales auction confirmations are NOT accepted for warranty verification, or counterfeit products.
LIMITED LIFETIME WARRANTY
LIMITED ONE YEAR WARRANTY
LIMITED TWO YEARS WARRANTY
WHAT IS NOT COVERED ?
- Our guarantee does not cover product damage that may have resulted from normal wear and tear or misuse/abuse of the product.
- Misuse, lack of care, mishandling, accident, abuse, or other abnormal use
- Use of the Product other than for its intended purpose
- Damage caused by improper or unauthorized repair or maintenance
- Product that has been modified or altered
- Any product that is not manufactured by ITSKINS (including, without limitation, any non-ITSKINS product that is used in connection with the Product)
- Any Product that is not purchased from an authorized retailer
- ITSKINS will not be liable for any indirect or incidental damages while using this product.
- Replacements are only covered by the warranty of initial purchase and do not extend the length of warranty.
- Proof of Purchase as evidence the unit was purchased from an authorized dealer within the warranty period is required for warranty service.
- Please note that no refunds will be done.
How to make a warranty claim
To proceed with a warranty claim you will need a copy of your original receipt, the EAN code (cutout from the original packaging) and send us back the product in order to check why and where your ITSKINS product is defective. Please check the warranty period of your product. If you have a product that is covered by the Limited One Year or Two Years Warranty and this time has lapsed then we will be not able to put in place the warranty. Warranty claims must be made directly to ITSKINS. View our FAQ page for information on how to submit your warranty claim. For customer assistance please email us: firstname.lastname@example.org. Please do not send your Product directly to ITSKINS without first contacting customer service, as this will only delay the process. Once ITSKINS receives your Product, our technical service will evaluate your claim to determine whether the returned Product is covered by the applicable limited warranty. If our technical service determines that there is a warranted defect in the Product, ITSKINS will, in its sole option, remedy the defect. ITSKINS is not liable for Products that are damaged or lost in transit to our office. You are responsible for customs fees, including, but not limited to, taxes, duties and brokerage.
ITSKINS makes no other express or implied warranties to the extent permitted by law and specifically disclaims and excludes all implied warranties, including, without limitation, the implied warranties of non-infringement of third party rights, merchantability and fitness for a particular purpose. If such disclaimer of any implied warranty is not permitted by law, the duration of any such implied warranties is limited to the durations set forth in this limited warranty. The applicable limited warranty gives you specific legal rights. The warranty provided herein is limited to the value of the Product. Manufacturing specifications are subject to change without notice.
Limitation Of Liability
In no event shall ITSKINS or its authorized suppliers be liable to you or any third party for any indirect, incidental, consequential, special or exemplary damages arising out of the use of the Product, including, without limitation, property damage, loss of value of the Product or any third party products that are used in or with the Product, or loss of use of the Product or any third party products that are used in or with the Product, even if ITSKINS has been advised of the possibility of such damages. ITSKINS has no liability for any damage or destruction to consumer electronics devices or other personal property that are in the Products, including, without limitation, laptops, cell phones, smartphones, tablets, MP3 players, DVD players or handheld devices, or any loss of data contained in the foregoing devices. Notwithstanding any damages that you might incur for any reason whatsoever (including, without limitation, all damages referenced herein and all direct or general damages in contract, tort (including negligence) or otherwise), the entire liability of ITSKINS and any of its authorized suppliers shall be limited to the amount actually paid by you for the Product.